What does the monthly IT support plan cover?
It covers updates, monitoring, and a direct line to me when something goes wrong. You get a set block of hours each month for support, troubleshooting, and small projects.
Ongoing support
Managed IT support for Austin small businesses
If your business runs on email, shared files, laptops, and Wi-Fi but you don’t have an IT department, someone still has to keep it all working and secure. I’m that person: one point of contact who knows your systems, with no ticket queues or jargon.
What the monthly plan covers
A monthly plan that covers updates, monitoring, and a direct line to me when something goes wrong, so small problems get fixed before they become expensive ones. It’s a retainer with a set block of hours for support, troubleshooting, and small projects.
Pricing
Ongoing IT support starts at $675 per month. Response times and what happens to unused hours are agreed up front, so there are no surprises on either side.
Working with me in Austin
I’m based in Austin, Texas, and work with clients remotely and in person. I work best with small teams who want things to run reliably and would rather ask a person than read documentation.
Common questions
What happens to unused hours?
Response times and what happens to unused hours are agreed up front, before the plan starts, so you know exactly how it works.
Do you work on-site in Austin or only remotely?
Both. I’m based in Austin, Texas, and work with clients remotely and in person.
What if I stop the monthly plan?
You keep everything I built. There’s no lock-in on the work that’s already in place.